"Uzagrosugurta": quality policy in our activities is a priority issue
The key to the prosperity of Uzagrosugurta JSC, which carries out activities in the field of providing insurance services to the population and economic entities, in the field of general insurance, is the quality work of each employee of the Joint-Stock Company, aimed at meeting all the requirements and expectations of our policyholders and relevant stakeholders.
The quality management system of the Joint-Stock Company is designed to coordinate all activities related to the provision of insurance services that meet the requirements and expectations of policyholders, and is designed to implement consistent actions that ensure long-term and sustainable profits and constant economic growth.
Following this Policy, the management and staff of the Joint-Stock Company sets itself the main goal in the field of quality - to ensure and maintain the insurers' confidence in Uzagrosugurta JSC as a Joint-Stock company providing high-quality insurance services.
To achieve and implement this goal, the Joint−Stock Company has identified the main strategic directions and objectives:
- Improving the image and competitiveness of the Joint-Stock Company, both in the domestic and foreign markets;
− Increasing the satisfaction of policyholders;
− Improving the financial stability and solvency of the Joint-Stock Company;
− Modernization, expansion of the infrastructure of the Joint-Stock Company, development and implementation of IT technologies;
− Expansion of the agency network and professional development of agents of the Joint-Stock Company;
− Continuous professional development of employees to obtain high professionalism and increase staff involvement in the activities of the Joint-Stock Company;
To fulfill the set goals and objectives, the management of the Joint-Stock Company assumes the following obligations:
− to fulfill all the requirements for the quality system in accordance with the requirements of the ISO 9001:2015 standard;
− to determine the goals and objectives in the field of quality;
− to conduct regular analyses of the functioning of the management system of the Joint-Stock Company for adequacy and effectiveness;
− to carry out continuous improvement of the quality system on the basis of such analyses, by means of corrective, defining goals and objectives in the field of quality.
− to explain the Quality Policy and its implementation at all levels of the organization;
The quality policy of the Joint−Stock Company obliges:
The heads of all structural divisions:
- To be guided in their activities by the requirements of this Policy, to ensure its understanding and practical implementation by all employees of the divisions;
− To create the necessary conditions for improving labor efficiency, and to create conditions for continuous professional development and their professional growth in accordance with the qualification requirements imposed on them.
Each employee of the Joint-Stock Company:
− know the main directions of the Quality Policy and follow it in the activities performed;
− fulfill all the necessary requirements imposed by the legislation, insurers, the company and the ISO 9001:2015 standard;
− show creative initiative, give suggestions and seek to eliminate any causes and circumstances that hinder the quality of work.
The management of the Joint-Stock Company undertakes to ensure the implementation of this Quality Policy at all levels of the Joint-Stock Company, as well as to support the initiatives of employees to achieve the above provisions and provide the necessary resources.